Office Practice Scheme of work for SSS1. Business Studies SS 1 Syllabus Office Practice for Senior Secondary School –Schemeofwork.com
SSS 1 Office Practice Scheme of Work First Term
| WKS | TOPICS | LEARNING OBJECTIVES | LEARNING ACTIVITIES | EMBEDDED CORE SKILLS | LEARNING RESOURCES |
| 1. | INTRODUCTION TO OFFICE PRACTICE -Meaning -Scope – Objectives | By the end of the lesson, students should be able to: i. explain the term Office Practice ii. discuss the scope and objectives of Office Practice iii. appraise the expected skills of an office worker. | – Students as a class deliberate on possible meanings of Office Practice – Students in small groups discuss areas covered by Office Practice. – Students in small groups dramatize the role of office staff. | – Critical thinking and Problem solving – Communication and Collaboration – Leadership and Personal development. | Audio visual Diagram/calendar showing pictures of an office and its staff. Web resource: video clip of an office and working staff: https://youtu.be /XWH_KeUUT3k https://youtu.be /y6kSanT7_Ol. |
| 2 | THE OFFICE: -Definition of an Office. – Office layout (open & close office) – Differences between open and close office lay out. – Other types of office. – Advantages and disadvantages of open and closed office layout. -Care of an office, – Materials found in the office. | By the end of the lesson, Student should be able to: i. describe an office, differentiate between the types of office layout iii. justify the advantages and disadvantages of an office layout. | Students ins small group draw and label a standard office layout (both open. and closed office), debate on the advantages and disadvantages of the different types, suggests proper care of an office and materials used in the office, students visit the given site for further information about the types. | – Critical thinking and Problem solving – Communication and Collaboration – Leadership and Personal development. | Audio visual resources the School Offices, Principal’s Office, Staff Room, Counselors Office), Picture Chart Calendar showing an office layout. Web resource: video of an office layout and workers. https://youtu.be /o3vuuw_xjM . .https://youtu.be /ICPIILXtdnE |
| 3 | FUNCTIONS OF AN OFFICE (Receiving of information Recording of Information Giving of information -Different sections of an office (The Reception, General office, Mail room /Registry, Store) | By the end of the lesson students should be able to: i. analyse the functions of an Office. ii. different the sections of an office with their with their major functions. | -Students in small group deliberates on the essential functions performed in an Office. ii. Students in pairs illustrate sections of a standard office with their responsibilities and share with the class. | – Critical thinking and Problem solving – Communication and Collaboration – Leadership and Personal development. | Audio visual resources picture of the school layout, visit to nearby office. web resources: video clips htts://youtu.be /pgV6S- 1w6_O https://www.londontef.c omblog/7-majo https://youtu.be /MReBhijpT2U. |
| 4 | FUNCTIONS OF AN OFFICE: (Receiving of Information, Recording of Information; Giving of Information. -Different sections of an office (The Reception, General office, Mail room/ Registry, Store) | By the end of the lesson, students should be able to: i. analyse the functions of an Office. ii. different the sections of an office with their major functions. | Students in a small group deliberates on the essential functions performed in an Office. ii. Students in pairs illustrate sections of a standard office with their responsibilities and share with the class. | Communication and collaboration, critical thinking and Creativity & imagination Leadership and personal development. | Audio visual resources picture of the school layout, visit to nearby office. web resources: Video clips htts://youtu.be /pgV6S- 1w6_O https://www.londontef.c 2ffijhjo-ffiao https://youtu.be /MReBhIjpT2U. |
| WKS | TOPICS | LEARNING OBJECTIVES | LEARNING ACTIVITIES | EMBEDDED CORE SKILLS | LEARNING RESOURCES |
| 4 | OFFICE ORGANIZATION: -Meaning of an Organization, – Objectives of an Organization i. Smooth Operation, Realization of Organization, Goals, Share Responsibilities, Reduction of Fatigue | By the end of the lesson, students should be able to: analyse the concept of an organization Identify the shared responsibilities in an organization. | i. Whole class discussion on the meaning of organization ii. evaluate the objectives of an Organization. | Communication and Collaboration, Leadership and Personal development, Critical thinking and Problems solving. | Audio visual resource Organizational chart. Web resource: https/study.com>acade my>org. |
| 5 | TYPES OF ORGANISATIONAL STRUCTURE -Organizational chart. Principles of office organization (Span of control, unity of control, unity of functions) | By the end of the lesson, students should be able to: i .define Organizational structure, ii. illustrate types of organizational unit, iii. enumerate the principles of office organization. | i. Students as a class, discuss the possible meaning of an organizational Structure ii. students in small groups draw and label different types add units of an organization, outlines their activities on a chart and share with the class. | Communication and Collaboration, students Leadership and Personal development Critical thinking and Problem solving, Creativity and Imagination. | Web resources: Video clips https://youtu.be /ROGCFX95ejE mtWelRM https://outu.bejp,g, 6Ht/sKILE https://youtu.beNbcprl TS9N M, |
| 7 | MID TERM BREAK | ||||
| 8 | OFFICE PERSONNEL: -Meaning – People that work in an office (Managers, Supervisors, Account, Clerk, Secretary), Receptionist, Messengers, -Duties add functions. | Students should be able to: i. analyse the term Office Personnel, ii. identify an office personnel in their various communities (through some physical qualities they depict) iii. Outline responsibilities of each office, personnel. | Students as a class brainstorm on the meaning of the term Office Practice. -identify and mention some characteristics of an Office personnel. – Discuss various job descriptions of an Office Personnel. | Communication and collaboration, leadership and personal development, citizenship skills. | Audio visual resource: pictures chart of an Office Personnel, web resource :video clip: https://youtu.beqsXN5R Web irk: to r. Co cides 1business- gies’stdffin/introuc don-to-staffin-and-itsnieccinoL |
| WKS | TOPICS | LEARNING OBJECTIVES | LEARNING ACTIVITIES | EMBEDDED CORE SKILLS | LEARNING RESOURCES |
| 9 | THE RECEPTION OFFICE: -Meaning of Reception Office and a Receptionist. – Documents handled by a Receptionist (visitor’s book, Request, telephone, message pad etc. | By the end of the lesson, students should be able to: i. analyse a Reception Office Und a Receptionist. ii. identify the documents handled by a Receptionist and the importance | -Students in pairs describe a reception office and receptionist with a diagram. -Students in small groups, justify the importance of the documents handles by a receptionist and share with the class. | Critical thinking and problems solving, Creativity and imagination, Students leadership and personal development. | Audio visual resources: specimens of documents (visitors book, requests form, message pad, etc) News papers and magazines, Dummy phone, Web resource: video |
| 10 | -Qualities of a Receptionist (personal and job qualities), | of the documents, -evaluate the qualities of a Receptionist. | -Students in small groups role play some of the qualities of a receptionist in the class. | clips; https://youtu.be/pgV6S- 1w6_O https://youtu.beJHDbL3 gOwysM https://youtu.be/NUG6X 23vFR https://youtu.be/ykGYvt pM-cc. |
| 11 | RESPONSIBILITIES OF A RECEPTIONIST / SERVICE CHARTER OFFICER -Meaning and Functions of Service Charter -Procedure for handling Telephone calls. – How to attend to visitors, | By the end of the lesson, students should be able to: -explain the meaning and responsibilities of Receptionist/Service charter personnel – enumerate the procedures for handling telephone calls by a receptionist, -suggests good qualities of a Receptionist /Service Charter Personnel | -Students in whole class deliberate on the meaning and responsibilities of a Receptionist/Service Charter, -Students in pairs illustrate the procedures for handling phone calls by a receptionist and share with the class, -Students in a small groups, demonstrates how a good receptionist/service charter personnel attends to visitors n an office. | Communication and collaboration, critical thinking and problems solving, leadership and personal development, and citizenship. | Audio visual resource: diagram of a Receptionist/Service charter personnel. Web resources: video clips of an office (Service Charter personnel) attending to client/customer in a right/wrong attitude. https://youtu.be/BThPcg WJdVshttps://youtu.be/qU1UR NM-X-O. |
| 12 | REVISION | ||||
| 13 | EXAMINATION |
Office Practice Scheme of work for SSS1. Trade Subject SS 1 Syllabus Office Practice for Senior Secondary School –Schemeofwork.com
Office Practice Scheme of Work SSS1 Second Term
| WKS | TOPICS | LEARNING OBJECTIVES | LEARNING ACTIVITIES | EMBEDDED CORE SKILLS | LEARNING RESOURCES |
| 1 | REVISIONS AND WELCOME TEST | By the end of the lesson Student should be able to: – recall and summarize the meaning / job and personal qualities of a Receptionist. | Students as a whole class revises their previous lessons and discuss in the class. -Students attempt some evaluation questions on last term’s topics. | Communication and collaboration, leadership and personal development skills. | Audio visual resources: Specimen documents handled by Receptionist. |
| 2 | OFFICE EQUIPMENT: -Meaning, -Classification of office equipment with examples, uses, -advantages and disadvantages of manual Office equipment. | By the end of the lesson, students should be able to: i. define Office Equipment. ii. identify various Office equipment and their uses, ii. Justify the advantages and disadvantages of an office equipment. | i. Whole class discussion on the meaning of Office equipment. ii. students in small groups categories various Office equipment with examples, iii. debate on the advantages and disadvantages of various Office equipment. | Critical thinking and problems solving, communication and collaboration, leadership and personal development | Audio visual resources: Computer, Photocopier, Telephone, stapler, perforator, etc, and web resources. Websites: https://content.Wisestep.com>list-of… https://www.dlta3teknik.com/lips-maintaining-office-equipment https://www.legit.ng/1129733-lpes-office-equipment-functions.html |
| 3 | ELECTRICAL /ELECTRONICS OFFICE EQUIPMENTS (Phot ocopier, Shredding machine, Frankling machine), (Computer, Scanning machine, Fax machine etc), -Uses. – Advantages and disadvantages – Differences of: I. Manuel i. Electronics, 2. Electrical office machines. -Factors to consider when buying office equipment. | By the end of the lesson, students should be able to: -explain the meaning of Electrical and Electronics Office Equipment with their uses, ii. enumerate the advantages and disadvantages of electrical and electronics office equipment B. Recognize the different types of equipment end factors to considered in purchasing such equipment in an office. | i. Students in a whole class, brainstorm on the meaning of Electronic Office Equipment. ii. students in a small group, visit the school Secretary and Computer Office to identify and use sonic of the equipments. iii. students in pairs categories equipment into Manual, Electrical and Electronics, iv. students individually compare and contrast Electrical and Electronic Office Equipment. | Problems solving, communication and collaboration, students leadership and personal development | Audio visual resources: Pictures and sample of some Electrical Office Equipment. e.g. Guillotine, Letter Opening machine, Frankling machine, pictures of different types of Electrical, Electronics and Manual machine Web resources: website www.pinterest .com (office equipment) Google search. www.webdesignhot.com |
| 4 | AUTOMATION Introduction to office automation, Uses of office automation | By the end of the lesson, students should be able to: i. analyse the meaning of an Office Automation ii. Justify the usefulness of an Office Automation | class deliberate on the possible meanings of Office Automation ii. students in err al groups, debate on the benefits of an automated office. iii. students individually suggest how an office can be automised with the available technology. iv-for further studies, students visit the website provided to learn more about how to automise an Office. | Communication, office thinking and problems solving, creativity and innovation, and digital literacy. |
| WKS | TOPICS | LEARNING OBJECTIVES | LEARNING ACTIVITIES | EMBEDDED CORE SKILLS | LEARNING RESOURCES |
| 5 | OFFICE AUTOMATION SYSTEMS Advantages and disadvantages | By the end of the lesson; Students should be able to: i. analyse some of the advantages and disadvantages o office automation system. ii. justify the benefits of the society. | i. Students in pairs justify some of the advantages and disadvantages of automation system of an Office and share with the class ii. students in a small groups debate on the benefits to the society. | Collaboration and communication, critical thinking & problems solving, and students leadership & personal development and citizenship skills. | Web Resource: https://study.com/academy/lesson/what-is-office-automation-system-tools.html. https://www.hello.com/blog/workflow/office-automation |
| 7 | MID TERM BREAK | ||||
| 8 | BANKING: -Meaning, -Types/Central, Commercial Merchant, Mortgage, Development Banks), -Functions | By the end of the lesson, Students should be able to: i define a bank ii. recognize a Central Bank. iii-analyze different types of banks with their various functions. | i. Students in a whole class, discuss the meaning of a bank, ii. students in a small groups visit a nearby commercial and central bank iii. each groups presents their observations from the visit to the class. | Communication and collaboration, critical thinking and problems solving students leadership & personal development . | Audio visual resources: Chart / picture of a Commercial and Central Bank field trip to bank, Web resources: Web link; https://study.com>academy >banking Video clips https://yôutu.be/LgYkBJqPYwl https://youtu.be/kDZ4IFK2054 |
| 9 | Commercial banks -Meaning Рfunctions -Types of bank accounts | By the end of the lesson, Students should be able to: i. explain commercial banks ii. identify functions of commercial banks to the country. iii-analyze different types of banks account and how its been operated. | i. Whole class brainstorm the meaning of Commercial bank ii. Students in a small groups enumerate services rendered by Commercial bank to the society and country at large and share with the class. iii. students in pairs explain the different types of bank accounts and how its been operated and share with the class. | Critical thinking & problems solving, and students leadership & personal development and citizenship skills. | Audio visual resources: Chart / picture of a Commercial and Central Bank Web resources: Video clips: https://y̫utu.be/SRON4_G-wOc https://y̫utu.be/xJRekYpag https://y̫utu.be/wisOeEB46SI https://y̫utu.be/coGkm6qiRWg. |
| 10 | CHEQUES: -Meaning. – Parties to a cheque. – Advantages and disadvantages, – Valid and Dishonored Reasons for dishonoring of cheque; Types and kinds of cheque.(Open, Bearer, Order, Crossed, Anti-dated Cheque, Post-dated and stale cheque) | By the end of the lesson, students should be able to: i-analyze a cheque as means of payment and parties involved in its transaction ii. evaluate the advantages and disadvantages of a cheque as a means of payment. iii-recognize and differentiate a valid and dishonored cheque, and other types of cheque. -justify reasons for dishonoring a cheque. | i. Students in small groups deliberate on the meaning of cheque as means of payment and identify parties involved in its transaction ii. students evaluate the advantages and disadvantages of cheques transactions. iii- Students individually identify types and kinds of cheques, iv-students in whole class criticize for dishonoring a cheque. | Critical thinking & problem solving, collaboration and communication, leadership & personal development skills | Audio visual resources Sample of a cheque booklet (valid and dishonored), samples of various types kinds of cheque. web resources Web link: https://www.bankexamatoday.com>… https://business.jargon.com?cheque https://revision.com.zw>advantages.a… |
| 11-12 | REVISION & EXAMINATION . |
Office Practice Scheme of Work SSS1 Third Term
| WKS | TOPICS | LEARNING OBJECTIVES | LEARNING ACTIVITIES | EMBEDDED CORE SKILLS | LEARNING RESOURCES |
| 1 | REVISION/WELCOME TEST | By the end of the lesson students should be able to recall and summarize the last term topics. | i. Students as a class some of the last terms topics. ii. Students in whole attempt some set questions to evaluate achievement so far. | Collaboration and communication, critical thinking and problems solving leadership and personal development. | Audio Visual Resources Set of evaluation questions |
| 2 | COMMUNICATION: Meaning, – Types (Oral, Written Non-verbal, Visual Electronic) process (sender message medium decoder) Importance of communication in an office. – Barriers to effective communication. . | By the end of the lesson, students should be able to: i. explain the term Communication with the various types ii. analyze communication process and effective communication process. iii. justify the importance of communication in the office and society at large. | i. Whole class brainstorm on the meaning and various types of Communication. ii. Students small groups deliberate on their various Communicator process iii. interpreted the message passed, and identify the barriers to effective communication and communication channel. | Collaboration and communication, critical thinking and problems solving leadership and personal development. | Audio Visual Resources Short drama presentation on effective, importance and barriers to communication Web Resources Video clips: https://youtu.be/RkebtEk2zUO https://youtu.beslq1nAhZuqE https://youtu.be/DqpbdCoY. |
| 3 | POST OFFICE: -meaning -services rendered, i. Postal Services Letter: Ordinary, Registered, Express mail, Special mail, Poster restante, Telegrams. ii. Remittance: (Postal Order, Money Order. iii. Other Services (Delivery of Letter and parcels, e. t. c. -Field trip to Post Office. | By the cad of the lesson, students should be able to: i. describe a Post Office with the functions, ii. explain the services rendered by Post Office iii-evaluate the relevance of the office to the society at large. | i. Students, as a class, visit a nearby post office. ii. Students in small groups, deliberates on their various observations from the visit. iii. Students in pairs illustrate their observations in a chart play card and share with the class. | Collaboration and communication, critical thinking and problems solving leadership and personal development. | Audio visual resources: samples of Poster Services, Remittance, Trip to Post Office (Practical) Web resources: video clips; https://youtu.be/eakZGrVIEE https://youtube/eVlARvNd808 https://brainly.in>question. |
| 4 | BUSINESS ORGANISATION. Sole Proprietorship: Meaning, – features and sources of capital. -Advantages and disadvantages. | By the end of the lesson, Students should be able to: i. define Sole Proprietorship business ii. describe the features of Sole Proprietorship business; iii appraise the advantages and | i. Students in small groups discuss the meaning of sole proprietorship business, ii. Students in pairs identify the characteristics and examples of a sole proprietorship business in their community, iii. Students, as a class, | Citizenship, communication and collaboration students leadership and personal development | Audio visual resources: pictures of some familiar examples of a sole proprietorship business (e.g. tailoring, salons, ‘shoes makers, etc) Web sites: https://www.toppr.com>guides>sole….., https://byjus.com>commerce>sole. |
| WKS | TOPICS | LEARNING OBJECTIVES | LEARNING ACTIVITIES | EMBEDDED CORE SKILLS | LEARNING RESOURCES |
| disadvantages of a Sole Proprietorship business | suggests sources of capital for a sole proprietorship business. | ||||
| 5 | PARTNERSHIP 1: -Meaning, Features and Sources of Capital. – Types of Partnership – Types of Partners. – Formation of partnership. – Dissolution of a partnership. – Advantages and disadvantages | By the end of the lesson, Students should be able to: – analyze the concept of partnership business. – Identity the features and various types of a partnership business -justify the advantages and disadvantages of a partnership business. | i. Students in whole class deliberate on possible meanings attributes and type of partnership business. ii. Students in small groups demonstrates how a partnership business is formed and dissolved iii. Justify reasons for dissolution of partnership iv. Appraise the benefits and downside of | communication and collaboration critical thinking and problem solving, students leadership and personal development | Audio visual resources: pictures/calendar of some partnership companies. Web resources: Web links: https://www.investopedia.com>terms https://pariotsoftware.com www.informdirect.co.uk. |
| 6 | LIMITED LIABILITY COMPANY – Meaning of a COMPANY -Meaning of a company Limited Liability Company: Terms used in Limited Liability Company. (Memorandum of Association, Articles of Association, Prospective, Shares, Debentures, etc., -Dissolution of a limited liability company. | By the end of the lesson, Students should be able to: i. Define a Limited Liability Company. ii. Explain the terms used in a Limited Liability Company. iii. Justify reasons for dissolution of Limited Liability Company. | i. Whole class brainstorm on meaning of Limited liability Companies ii. Differentiate the terms used in a Limited Liability Company iii. Criticize reasons for dissolving a Limited Liability Company. | Critical thinking and problem solving, communication and collaboration personal development | Audio visual resources samples of memorandum of Association, Article of Associations etc., Web resources, web links: https://study.com>academy>lessons https://www.incfile.com>glossary https://law,jrank.orgpages>limit.. |
| 7 | CO-OPERATIVE SOCIETY -Meaning and Origin – Types of Co-operative Societies. – Sources of Capital. | By the end of the lesson, Students should be able to: -explain the meaning and origin of a cooperative society – Identify types of Co- operative Societies, – justify the importance of a co-operative societies | i. Students as a class discuss the possible meaning of cooperative society. ii. students in pairs outline and explain types of cooperative society. iii. suggests sources of capital for Co-operative Societies. | Critical thinking and problem solving, communication and collaboration personal development | Web links: https://culturalsurvival.org-publications/cultural-survival-quarterly/co-operatives-short-history https://www/quora.com/what-are-co-operative-society |
| WKS | TOPICS | LEARNING OBJECTIVES | LEARNING ACTIVITIES | EMBEDDED CORE SKILLS | LEARNING RESOURCES |
| 8 – 10 | PUBLIC ENTERPRISES: -Meaning -Reasons for establishing, -Structure of public enterprises, Differences between Public and Private Enterprises. Advantages and disadvantages of public and private enterprises. | By the end of the lesson, students should be able to: -define Public and Private Enterprises, -justify the reasons for establishing Public Enterprises – contrast Public and Private Enterprises with their advantages and disadvantages. | i. Students as a class brainstorm on the definition of public and private enterprises. ii. Assess reasons for the establishment and differences between Public and Private Enterprises, Enumerate the advantages and disadvantages. | Communication and collaboration, critical thinking, and digital literacy skills, | Picture/charts e.g. Public and private school, Hospital, web links: nigerianinfopedia.com.ng/public-corporations-in-Nigeria https:/twww.britannica.com/topic/public-enterprise. |
| 11 | REVISION | ||||
| 1 2 | EXAMINATION. |
ACHIEVEMENT STANDARDS:
At the end of SSS1 students are able to:
1. apprise meaning scope, and objectives, of an office,
2.diagrammatically illustrate/describe a standard office layout of different types of an office,
3.expIain the concept of an office Organization and it’ structure
4,describe an office personnel with their functions,
5.enumerate the documents handled by a Receptionist Service charter personnel,
6.identify and differentiate types of office equipment with their uses/advantages and disadvantages
7.Analyses the meaning, tools use and usefulness of an office Automation,
8. Summarize steps to customize an office and the benefits to the society,
9. Differentiate the types of banks, their functions and means of operations,
10. Explain in details, the meaning of Communication, channel of communication and various means of communication in an organization.
11. Identify and differentiate types of business organization.
